Negotiation is very important in our various interactions with people e.g. we can negotiate with our parents about what we want to buy or eat, negotiate when we have conflicting ideas or practices with our peers etc.
The ability to stand up for our values and beliefs is very important.
Friends and colleagues may come up with unacceptable or dangerous suggestions and put pressure on us to accept them.
This is where our negotiation skills are useful. It is very important that as young people, students should know how to negotiate.
Negotiation is a discussion aimed at agreeing, Negotiation allows people to solve a problem or resolve conflict.
Importance of Negotiation
- Enables us to get our needs met without feeling guilty, angry or intimidated
- When negotiation is used, it enhances relationships.
Some Skills Required In Negotiation
- Effective communication skill: speak using a clear word and sentences so it is easy for the other person to understand your intention.
- Listening skills: Listen to what the other person is saying. Use positive body languages, such as nodding, to show you understand or need further clarification.
- Observational skills: survey the other person’s non-verbal intentions/cues while both you and they are speaking.
These non-verbal cues can include positive body languages such as nodding to show they understand what you are saying or negative cues such as looking around other things, which, could show they are not listening.
- Critical thinking skills: having listened to and observed the other person’s intentions, weigh up the implications of their suggestions.
- Use of positive body language: This means that your body language should further help you communicate your intention
- Problem-solving skills
- Peer resistance
Tips on Effective Negotiation
Students need to have these tips:
- Always use “I” statements. Say what you want to say as possible. Don’t expect the other person to read your mind. The other person cannot give you what you want unless you explain what it is. You can deal with
many potential conflicts by developing the ability to say “I need” or “I would like”.
- Explain to the person what it is about their behaviour that has displeased you. Do not criticize or put the person down.
- Be a good listener. If you don’t understand what the other person is saying, ask for an explanation. Show respect for the other person even when you are being assertive.
Good negotiation skills are important as problems and situations of conflict will always present themselves.
To any problem, there may be over one solution but the important thing is that they agree to the solution between the parties concerned and is beneficial.
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